Effective Date: 21/11/2024
Coaching Lab Limited ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://mycoachinglab.co.uk ("the Website").
1. Information We Collect
We may collect the following types of information when you use the Website:
a. Personal Information
This includes information that identifies you as an individual, such as:
Name
Email address
Phone number
Billing address
Payment information
Health and fitness data (if voluntarily provided)
This includes information that does not directly identify you, such as:
Browser type and version
Device type
Operating system
IP addressUsage data (e.g., pages viewed, time spent on the Website)
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on the Website. Cookies may collect information such as:
User preferences
Session data
Behavioral data (e.g., interactions with content)
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services.
To personalize your experience and offer tailored recommendations.
To process payments and manage subscriptions.
To communicate with you regarding updates, offers, and support.
To comply with legal obligations and enforce our terms.
To analyse website performance and usage trends.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share information with third-party vendors who help us operate the Website, such as:
Payment processors
Hosting providers
Marketing and analytics services
b. Legal Obligations
We may disclose information to comply with legal obligations, such as responding to lawful requests from government authorities.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Rights and Choices
You have certain rights regarding your personal information, including:
a. Access and Correction
You may request access to or correction of your personal information.
b. Data Portability
You may request a copy of your data in a portable format.
c. Deletion
You may request that we delete your personal information, subject to legal and operational requirements.
d. Opt-Out of Communications
You can opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.
e. Cookie Management
You can manage your cookie preferences through your browser settings or by using our cookie management tool (if available).
To exercise any of these rights, please contact us at [email protected].
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
Encryption of sensitive data
Secure server infrastructure
Access controls for authorized personnel
However, no online service is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing information.
7. Children’s Privacy
The Website is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
8. International Data Transfers
If you are accessing the Website from outside the United Kingdom, your information may be transferred to and processed in the United Kingdom, where data protection laws may differ from your jurisdiction.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the Website after changes are made constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: 077917 55154
Address:
246 Ocean Way, Southampton, England, SO14 3LJ
By using [Your Personal Training Website Name], you acknowledge that you have read, understood, and agree to this Privacy Policy.